inforMED
InjuryOBP

NEUROSTAR

Received May 23, 2025 · Event occurred Jun 22, 2018

Report 3004824012-2025-00020 · MDR key 22078756

Device

Generic name

Tms

Manufacturer

Neuronetics, Inc.

Model number

UNK

Catalog number

UNK

Product problems

  • Patient-Device Incompatibility
  • Patient-Device Incompatibility

Patient

NA · Unknown

  • Hearing Impairment
  • Tinnitus
  • Cognitive Changes
  • Hearing Impairment
  • Tinnitus
  • Cognitive Changes

Narrative

Additional Manufacturer Narrative

THE PERSON ALLEGING SERIOUS ADVERSE EVENTS ON THE MEDWATCH FORM DID NOT PROVIDE CONTACT INFORMATION AND THEREFORE NO ADDITIONAL INFORMATION COULD BE COLLECTED TO CONDUCT A THOROUGH INVESTIGATION. NEURONETICS WAS UNABLE TO CONFIRM THAT THE PERSON WAS TREATED WITH A NEUROSTAR DEVICE BUT IS SUBMITTING THIS MDR OUT OF AN ABUNDANCE OF CAUTION. AS A FURTHER NOTE, THIS ADVERSE EVENT IS SUBMITTED TO THE AGENCY LATE AS A CORRECTIVE ACTION SINCE IT WAS DETERMINED TO BE REPORTABLE AFTER AN AUDIT OF THE COMPANY'S COMPLAINT DATABASE.

Description of Event or Problem

NEURONETICS RECEIVED INFORMATION FROM MEDWATCH MW5090679 THAT A PATIENT EXPERIENCED HEARING LOSS, TINNITUS AND COGNITIVE IMPAIRMENT AFTER BEING TREATED WITH TMS.