inforMED
InjuryOBP

NEUROSTAR

Received May 20, 2025

Report 3004824012-2025-00016 · MDR key 22054232

Device

Generic name

Tms

Manufacturer

Neuronetics, Inc.

Product problems

  • Patient-Device Incompatibility
  • Patient-Device Incompatibility

Patient

NA · Female

  • Memory Loss/Impairment
  • Memory Loss/Impairment

Narrative

Additional Manufacturer Narrative

SINCE THE REPORTER DID NOT RESPOND TO NEURONETICS' ATTEMPTED OUTREACH FOR ADDITIONAL INFORMATION, IT WAS IMPOSSIBLE TO CONDUCT A THOROUGH INVESTIGATION AND CONFIRM THAT THE PERSON WAS TREATED WITH A NEUROSTAR DEVICE. BASED ON THE INFORMATION PROVIDED NO CAUSE CAN BE ATTRIBUTED BUT REPORTING OUT OF AN ABUNDANCE OF CAUTION.

Description of Event or Problem

NEURONETICS' SOCIAL MEDIA MONITOR FORWARDED A POST ALLEGING TMS TREATMENT CAUSED THE REPORTER'S FRIEND TO HAVE MEMORY ISSUES.