MalfunctionCGA
CARDIOCHEK PLUS ANALYZER
Received May 16, 2025 · Event occurred Apr 16, 2025
Report 1836135-2025-00006 · MDR key 22035206
Device
Product problems
- Electrical /Electronic Property Problem
- Electrical /Electronic Property Problem
Patient
NA · Unknown
- No Clinical Signs, Symptoms or Conditions
- No Clinical Signs, Symptoms or Conditions
Narrative
Additional Manufacturer Narrative
CURRENTLY IT IS UNKNOWN WHETHER THE DEVICE MAY HAVE MALFUNCTIONED, AS THE DEVICE WAS NOT RETURNED. IT IS KNOWN THAT IMPROPER INSERTION OF BATTERIES - IN ANY DEVICE - MAY RESULT IN OVERHEATING, BATTERY LEAKAGE, ETC., WHICH IS STATED IN THE LABELING OF MOST BATTERY MANUFACTURERS.
Description of Event or Problem
THERE WERE NO ALLEGATIONS OF PATIENT OR USER HARM. THE CUSTOMER REPORTED RESIDUE ON THE BATTERY TERMINAL OF THE REPORTED ANALYZER PRIOR TO THE REPORTED ISSUE OCCURRING. THE CUSTOMER REPORTED THAT "THE ANALYZER WAS WARM OR HOT TO TOUCH".