inforMED
MalfunctionJEQ

ORALBRCHGTOOTHBRUSHHANDLE3753IOSRS6

Received May 14, 2025

Report 3000302531-2025-00206 · MDR key 22017983

Device

Generic name

Toothbrush, Powered - Jeq

Model number

3753

Lot number

AM43020440

Product problems

  • No Apparent Adverse Event
  • No Apparent Adverse Event

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Description of Event or Problem

SMOKE CAME OUT OF TOOTHBRUSH WHILE USING IT LAST NIGHT, IT CAME OUT OF THE BOTTOM OF THE HANDLE - ORAL B TOOTHBRUSH [DEVICE CATCHING FIRE]. CASE NARRATIVE: CONSUMER CALLED STATING THAT LAST NIGHT WHILE BRUSHING TEETH SMOKE CAME OUT OF ORAL-B RECHARGEABLE TOOTHBRUSH IOSERIES6, IT CAME OUT OF THE BOTTOM OF THE HANDLE, THERE WASN'T ANY SHORT CIRCUIT. NO INJURY WAS REPORTED.

Additional Manufacturer Narrative

THIS COMPLAINT IS REPORTABLE PER REGULATION/OUT OF ABUNDANCE OF CAUTION.

Additional Manufacturer Narrative

ADDITIONAL INFORMATION RECEIVED ON 19-MAY-2025: THIS COMPLAINT IS REPORTABLE PER REGULATION/OUT OF ABUNDANCE OF CAUTION.

Description of Event or Problem

SMOKE CAME OUT OF TOOTHBRUSH WHILE USING IT LAST NIGHT, IT CAME OUT OF THE BOTTOM OF THE HANDLE - ORAL B TOOTHBRUSH [DEVICE CATCHING FIRE]. CASE NARRATIVE: CONSUMER CALLED STATING THAT LAST NIGHT WHILE BRUSHING TEETH SMOKE CAME OUT OF ORAL-B RECHARGEABLE TOOTHBRUSH IOSERIES6, IT CAME OUT OF THE BOTTOM OF THE HANDLE, THERE WASN'T ANY SHORT CIRCUIT. NO INJURY WAS REPORTED.