inforMED
MalfunctionJEQ

ORALBRCHGTOOTHBRUSHHANDLE3756PRO2000MODELD20.524.2M

Received May 14, 2025

Report 3000302531-2025-00207 · MDR key 22017964

Device

Generic name

Toothbrush, Powered - Jeq

Model number

3756

Product problems

  • No Apparent Adverse Event
  • No Apparent Adverse Event

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

COMPLAINED PRODUCT WILL NOT BE NOT AVAILABLE.

Description of Event or Problem

PLACED HANDLE TO CHARGE FOR AROUND 2-3 MINUTES...CHARGER BASE EXPLODED-ORAL-B ELECTRIC TOOTHBRUSH [DEVICE CATCHING FIRE] . CASE NARRATIVE: CONSUMER MAILED AND STATED THAT AFTER PLACING THE HANDLE TO CHARGE FOR AROUND 2-3 MINUTES CHARGER EXPLODED. NO INJURY WAS REPORTED.