MalfunctionEFS
PHILIPS SONICARE
Received May 13, 2025 · Event occurred Apr 30, 2025
Report 3026630-2025-000008 · MDR key 22013980
Device
Generic name
Philips Sonicare Cordless Power Flosser
Manufacturer
Philips Oral Healthcare, LlcCatalog number
HX3806/31
Product problems
- Fire
- Fire
Patient
NA · Unknown
- No Clinical Signs, Symptoms or Conditions
- No Clinical Signs, Symptoms or Conditions
Narrative
Additional Manufacturer Narrative
THE DEVICE WAS NOT RETURNED NOR REQUIRED FOR INVESTIGATION. THE ROOT CAUSE HAS BEEN ADDRESSED AND EXECUTED THROUGH DESIGN CHANGE IIA (B)(6).
Description of Event or Problem
THE CONSUMER REPORTED THAT THE PHILIPS SONICARE CORDLESS POWER FLOSSER CAUGHT FIRE WHILE CHARGING. NO INJURIES OR PROPERTY DAMAGE WAS REPORTED.