inforMED
MalfunctionJEQ

ORALBRCHGTOOTHBRUSHHANDLE3771GENIUSX

Received May 5, 2025

Report 3000302531-2025-00190 · MDR key 21958392

Device

Generic name

Toothbrush, Powered - Jeq

Model number

3771

Lot number

BH30412300

Product problems

  • No Apparent Adverse Event
  • No Apparent Adverse Event

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

ON 29-APR-2025: PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.

Description of Event or Problem

BRUSH HEAD KEEPS FALLING OFF WHILE BRUSHING-ORAL B POWER CARE [DEVICE BREAKAGE]. CASE NARRATIVE: CONSUMER E-MAIL STATED THAT WHILE BRUSHING TEETH THE BRUSH HEAD KEEPS FALLING OFF NO INJURY WAS REPORTED.