MalfunctionJEQ
ORALBRCHGTOOTHBRUSHHANDLE3710VITALITYVITALITY
Received Apr 30, 2025
Report 3000302531-2025-00183 · MDR key 21933816
Device
Product problems
- No Apparent Adverse Event
- No Apparent Adverse Event
Patient
NA · Unknown
- No Clinical Signs, Symptoms or Conditions
- No Clinical Signs, Symptoms or Conditions
Narrative
Description of Event or Problem
MANUALLY PUSHED. THE BATTERY BLEW UP- [ORAL-B/RECHARGEABLE TOOTHBRUSH HANDLE] [DEVICE BREAKAGE]. CASE NARRATIVE: CONSUMER VIA SOCIAL MEDIA STATED THAT WHEN THE TOOTHBRUSH WAS USED ON (B)(6) 2024 THE BATTERY BLEW UP. NO INJURY WAS REPORTED.
Additional Manufacturer Narrative
PRODUCT RETURN WAS NOT RECEIVED. PRODUCT RETURN WAS REQUESTED. FULL EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.