inforMED
MalfunctionCCX

C-FLEX POLAR HEAD POSITIONER

Received Apr 29, 2025 · Event occurred Nov 20, 2024

Report 3010216206-2025-00009 · MDR key 21927756

Device

Generic name

C-flex Head Positioning System

Model number

A-70701

Catalog number

A-70701

Lot number

N/A

Product problems

  • Positioning Failure
  • Positioning Failure

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

THE HEAD POSITIONER IS DESIGNED TO POSITION AND SUPPORT THE PATIENT¿S HEAD IN A VARIETY OF SURGICAL PROCEDURES INCLUDING, BUT NOT LIMITED TO SPINE SURGERY. THESE DEVICES ARE INTENDED TO BE USED BY HEALTHCARE PROFESSIONALS WITHIN THE OPERATING ROOM SETTING. THE CFLEX HEAD POSITIONER WAS RECEIVED BY BAXTER. UPON INSPECTION, IT WAS FOUND THAT THERE WAS AN UNWANTED MOVEMENT IN THE LOWER PIVOT AND THE SIDE PLATE WAS CRACKED. THE LOWER PIVOT AND THE SIDE PLATE WAS REPLACED. BASED ON THIS INFORMATION, NO FURTHER ACTIONS ARE REQUIRED AT THIS TIME. ALTHOUGH THERE WAS NO REPORTED INJURY WITH THIS EVENT, IF THE REPORT OF A CFLEX HEAD POSITIONER HAVING AN UNINTENDED MOVEMENT WERE TO RECUR, IT COULD POTENTIALLY CAUSE SERIOUS INJURY OR DEATH. THEREFORE BAXTER IS REPORTING THIS EVENT.

Description of Event or Problem

BAXTER RECEIVED A REPORT STATING THAT CFLEX POLAR HEAD POSITIONER JOINT WAS NOT HOLDING ITS POSITION. THE DEVICE WAS LOCATED AT THE ACCOUNT. THERE WAS NO PATIENT/USER INJURY, MEDICAL INTERVENTION, SYMPTOM, OR ADVERSE EVENT REPORTED.