inforMED
MalfunctionFEM

WM-NP2 WORKSTATION SET 5 (EU)

Received Apr 29, 2025 · Event occurred Apr 24, 2025

Report 9611174-2025-00152 · MDR key 21927381

Device

Generic name

Wm-*p2 Series Of Endoscopy Workstations

Model number

K10021613

Product problems

  • Connection Problem
  • Connection Problem

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Description of Event or Problem

IT WAS OBSERVED THAT DURING THE DEVICE EVALUATION, THE SUBJECT DEVICE EXHIBITED UNAUTHORIZED CONNECTION CABLE. THERE WAS NO PATIENT INVOLVEMENT.

Additional Manufacturer Narrative

THE DEVICE WAS RETURNED TO OLYMPUS FOR INSPECTION. A ROOT CAUSE COULD NOT BE IDENTIFIED. BASED ON THE RESULTS OF THE INVESTIGATION, IT IS LIKELY THE FOLLOWING LED TO THE MALFUNCTION: CONNECTING CABLE NOT PERMISSIBLE DUE TO UNAUTHORIZED CONNECTION CABLE. SHOULD ADDITIONAL RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED. OLYMPUS WILL CONTINUE TO MONITOR FIELD PERFORMANCE FOR THIS DEVICE.