INTELLIVUE MX800 PATIENT MONITOR
Received Apr 21, 2025 · Event occurred Apr 17, 2025
Report 21872327 · MDR key 21872327
Device
Generic name
Monitor, Physiological, Patient(with Arrhythmia Detection Or Alarms)
Manufacturer
Philips Medizin Systeme Boeblingen GmbhModel number
INTELLIVUE PATIENT MONITOR MX800Catalog number
865240
Product problems
- Device Alarm System
Patient
NA · Unknown
- Insufficient Information
- Insufficient Information
Narrative
Description of Event or Problem
THIS MX800 MONITOR IS CONFIGURED WITH OUR STANDARD NICU [NEONATAL INTENSIVE CARE] CONFIGURATION, WHICH INCLUDES RED ALARM FUNCTIONALITY THAT CALLS OUT INTO THE NURSE CALL SYSTEM, WHILE THE YELLOW AND CYAN ALARMS ARE CONFIGURED TO NOT CALL OUT. THIS MONITOR SUDDENLY CHANGED ITS CONFIGURATION FROM THIS FUNCTIONALITY INTO FULL ALARMING INTO THE NURSE CALL SYSTEM FROM ALL ALARMS: RED, YELLOW, AND CYAN. NURSE CALL CABLE AND PORT WERE INITIALLY REPLACED AND VERIFIED TO BE FUNCTIONING CORRECTLY. ISSUE WAS ISOLATED TO MX800. MX800 CONFIGURATION CAN ONLY CHANGE THROUGH SERVICE OR CONFIGURATION MODES AND SHOULD NOT BE ABLE TO REVERT TO ANOTHER CONFIGURATION.