inforMED
MalfunctionMHX

INTELLIVUE MULTI-MEASUREMENT MODULE X3

Received Apr 21, 2025 · Event occurred Apr 16, 2025

Report 21872166 · MDR key 21872166

Device

Generic name

Monitor, Physiological, Patient(with Arrhythmia Detection Or Alarms)

Model number

INTELLIVUE X3

Catalog number

867030

Product problems

  • Device Alarm System
  • Material Integrity Problem

Patient

NA · Unknown

  • Insufficient Information
  • Insufficient Information

Narrative

Description of Event or Problem

YOUNG PATIENT KEEPS REMOVING OXYGEN AND PULSE OXIMETERS. PATIENT REMOVED PULSE OXIMETER (OX), AND NO ALARM GENERATED TO NOTIFY CLINICIANS THAT PULSE OX HAD BEEN REMOVED. IN FURTHER REVIEWING, THE READING WAS NOT PICKED UP FOR ABOUT 30 MINUTES BEFORE IT WAS REALIZED. THIS FUNCTIONALITY IS WORKING AS INTENDED BY PHILIPS, WITH THE CYAN INOPERATIVE MESSAGE NOT PAGING OUT AS A HIGHER-LEVEL ALARM. HOWEVER THIS FUNCTIONALITY IS INADEQUATE FOR CLINICIAN NOTIFICATION AT THIS FACILITY, AND THE FACILITY IS REQUESTING ENHANCED FUNCTIONALITY TO INCLUDE CONFIGURABILITY OF THESE ALARMS UP TO A 'RED-LEVEL' ALARM THAT CAN APPROPRIATELY PAGE OUT AND NOTIFY CLINICIANS OUTSIDE THE PATIENT ROOM.