inforMED
InjuryOBP

NEUROSTAR

Received Apr 17, 2025

Report 3004824012-2025-00007 · MDR key 21860757

Device

Generic name

Tms

Manufacturer

Neuronetics, Inc.

Model number

UNK

Catalog number

UNK

Product problems

  • Patient-Device Incompatibility
  • Patient-Device Incompatibility

Patient

NA · Female

  • Tinnitus
  • Tinnitus

Narrative

Description of Event or Problem

A COMMENT TO A NEUROSTAR SOCIAL MEDIA POST ALLEGES THAT THE PERSON HAD RINGING IN THEIR EARS FOR OVER A YEAR THAT RUINED THEIR LIFE.

Additional Manufacturer Narrative

AN ATTEMPT WAS MADE TO REACH OUT TO THE PERSON WHO POSTED THE ALLEGED ADVERSE EVENT. SINCE THE PERSON DID NOT RESPOND WITH ADDITIONAL INFORMATION, A THOROUGH INVESTIGATION COULD NOT BE PERFORMED INCLUDING CONFIRMING THAT THEY WERE TREATED WITH A NEUROSTAR SYSTEM.