CATALYST

Description of Event or Problem

WHEN THE USER WAS LEAVING HOME, USER WAS GOING OVER A DOOR THRESHOLD, WHEN THE ANTI TIP GOT CAUGHT AND CAME OFF, CAUSING THE USER TO FALL BACKWARDS. THE USER LOST CONSCIOUSNESS AFTER RECEIVING A CONCUSSION.

Additional Manufacturer Narrative

WE HAVE REQUESTED THE DEVICE BE RETURNED. WE ARE UNABLE TO VERIFY A DEFECT AT THIS TIME. WILL SUBMIT AN UPDATE IF WE RECEIVE THE PART FOR EVALUATION.