CONNECTED OR CART 120 V

Additional Manufacturer Narrative

ADDITIONAL INFORMATION WILL BE PROVIDED ONCE THE INVESTIGATION HAS BEEN COMPLETED. THE DEVICE MANUFACTURER DATE IS NOT KNOWN AT THIS TIME. HOWEVER, SHOULD IT BECOME AVAILABLE IT WILL BE PROVIDED IN FUTURE REPORTS.

Description of Event or Problem

IT WAS REPORTED THAT THERE WAS LOSS OF IMAGE.

Additional Manufacturer Narrative

THIS COMPLAINT INVESTIGATION WAS CLOSED BASED ON THE DEVICE NOT RECEIVED, AS IT WAS REPORTED THAT IT WILL NOT BE RETURNED. THEREFORE THE REPORTED FAILURE MODE WAS NOT CONFIRMED. IN THE EVENT THAT THE DEVICE IS RECEIVED, THE COMPLAINT WILL BE REOPENED AND THE INVESTIGATION WILL BE UPDATED WITH NEW RESULTS. ALLEGED FAILURE: TURNED OFF MID CASE. PROBABLE ROOT CAUSE: OVERLOADING THE CART (EXCESSIVE CURRENT DRAW). USE ERROR. THE REPORTED FAILURE MODE WILL BE MONITORED FOR FUTURE REOCCURRENCE. UPDATE TO E1, INITIAL REPORTER PHONE.

Description of Event or Problem

IT WAS REPORTED THAT THERE WAS LOSS OF IMAGE.