CONNECTED OR CART 120 V

Description of Event or Problem

IT WAS REPORTED THAT THERE WAS LOSS OF IMAGE.

Additional Manufacturer Narrative

ADDITIONAL INFORMATION WILL BE PROVIDED ONCE THE INVESTIGATION HAS BEEN COMPLETED. THE DEVICE MANUFACTURER DATE IS NOT KNOWN AT THIS TIME. HOWEVER, SHOULD IT BECOME AVAILABLE IT WILL BE PROVIDED IN FUTURE REPORTS.

Description of Event or Problem

IT WAS REPORTED THAT THERE LOSS OF IMAGE.

Additional Manufacturer Narrative

SALES REPRESENTATIVE CONFIRMED THAT PRODUCT WILL NOT BE COMING IN-HOUSE FOR EVALUATION. THIS COMPLAINT INVESTIGATION WAS CLOSED BASED ON THE DEVICE NOT RECEIVED, THEREFORE THE REPORTED FAILURE MODE WAS NOT CONFIRMED. IN THE EVENT THAT THE DEVICE IS RECEIVED, THE COMPLAINT WILL BE REOPENED AND THE INVESTIGATION WILL BE UPDATED WITH NEW RESULTS. ALLEGED FAILURE: POWERING OFF PROBABLE ROOT CAUSE: ¿ OVERLOADING THE CART (EXCESSIVE CURRENT DRAW) ¿ USE ERROR THE REPORTED FAILURE MODE WILL BE MONITORED FOR FUTURE REOCCURRENCE. THE MANUFACTURING DATE IN NOT KNOWN. ADDED INITIAL REPORTER POSTAL CODE.