inforMED
MalfunctionCGA

CARDIOCHEK PLUS ANALYZER

Received Apr 3, 2025 · Event occurred Feb 15, 2025

Report 1836135-2025-00005 · MDR key 21762745

Device

Generic name

Clinical Chemistry Analyzer

Manufacturer

Pts Diagnostics

Model number

1.11

Product problems

  • Electrical /Electronic Property Problem
  • Electrical /Electronic Property Problem

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Description of Event or Problem

THERE WERE NO ALLEGATIONS OF PATIENT/USER HARM OR INCORRECT RESULTS. THE CUSTOMER REPORTED THAT THEIR ANALYZER " STARTED GETTING VERY WARM AND SMOKING AND EVENTUALLY BATTERIES EXPLODED INSIDE ANALYZER". THE REPORTED ANALYZER WAS BEING USED OUTSIDE IT'S RECOMMENDED DEVICE LIFE OF 3 YEARS (APPROXIMATELY 7 YEARS OLD).

Additional Manufacturer Narrative

CURRENTLY IT IS UNKNOWN WHETHER THE DEVICE MAY HAVE MALFUNCTIONED, AS THE ANALYZER WAS NOT RETURNED. IT IS KNOWN THAT IMPROPER INSERTION OF BATTERIES- IN ANY DEVICE- MAY RESULT IN OVERHEATING, BATTERY LEAKAGE, ETC., WHICH IS STATED IN THE LABELING OF MOST BATTERY MANUFACTURERS.