inforMED
MalfunctionLCP

TINA-QUANT HEMOGLOBIN A1C GEN.3 - HEMOLYSATE AND WHOLE BLOOD APPLICATION

Received Apr 1, 2025 · Event occurred Feb 26, 2025

Report 1823260-2025-00971 · MDR key 21746002

Device

Generic name

Assay, Glycosylated Hemoglobin

Manufacturer

Roche Diagnostics

Catalog number

05336163190

Lot number

790123

Product problems

  • Incorrect, Inadequate or Imprecise Result or Readings
  • Incorrect, Inadequate or Imprecise Result or Readings

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

THE DATA WAS REQUESTED FOR FURTHER INVESTIGATION, BUT NOT PROVIDED. THE INVESTIGATION DID NOT IDENTIFY A PRODUCT PROBLEM. THE PRODUCT MEETS THE SPECIFICATIONS.

Additional Manufacturer Narrative

THE C311 STAND ALONE SYSTEM SERIAL NUMBER WAS (B)(6). THE INVESTIGATION IS ONGOING.

Description of Event or Problem

WE RECEIVED AN ALLEGATION ABOUT A QUESTIONABLE TINA-QUANT HBA1C GEN. 3RESULT FOR 1 PATIENT SAMPLE TESTED ON A COBAS 4000 C311 STAND ALONE SYSTEM. THE RESULT USING THE HIGH-PERFORMANCE LIQUID CHROMATOGRAPHY (HPLC) TECHNIQUE WAS 5.1. THE UNIT OF MEASUREMENT WAS NOT PROVIDED. THE CUSTOMER REPEATED THE ORIGINAL SAMPLE IN THE ANALYZER, AND THE RESULT WAS 7.3. THE UNIT OF MEASUREMENT WAS NOT PROVIDED.