inforMED
MalfunctionMRZ

CADD SOLIS COMM MODULE

Received Mar 27, 2025 · Event occurred May 1, 2024

Report 3012307300-2025-03314 · MDR key 21707133

Device

Generic name

Accessories, Pump, Infusion

Catalog number

21-2131-25

Lot number

UNKNOWN

Product problems

  • Wireless Communication Problem
  • Wireless Communication Problem

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Description of Event or Problem

IT WAS REPORTED THAT THE PUMP'S COMM-MODULE WAS DEFECTIVE, AND THE WIRELESS MODULE WAS EXPERIENCING AN INTERMITTENT CONNECTION WITH THE PUMP. THERE WAS NO PATIENT INVOLVEMENT, AND NO ADVERSE EVENT WAS REPORTED.

Additional Manufacturer Narrative

ONE DEVICE WAS RETURNED FOR ANALYSIS. FUNCTIONAL AND VISUAL TESTS WERE PERFORMED, AND THE REPORTED ISSUE WAS NOT DUPLICATED. THE CAUSE OF THE REPORTED ISSUE WAS DUE TO A MALFUNCTIONING WIRELESS RADIO BOARD. A DHR REVIEW IS NOT APPLICABLE IN THIS CASE BECAUSE ITEM IS A PURCHASED FINISHED GOOD, MANUFACTURING RECORDS ARE RETAINED BY THE SUPPLIER AT THEIR MANUFACTURING SITE AND ARE NOT READILY AVAILABLE FOR REVIEW.