MalfunctionIOQ

HILLROM MATTRESS TOP COVER

Received Mar 26, 2025 · Event occurred Mar 18, 2025

Report MW5168288 · MDR key 21701190

Device

Generic name

Bed, Flotation Therapy, Powered

Manufacturer

Hill-rom, Inc.

Model number

P7923A01

Patient

NA · Unknown

No Clinical Signs, Symptoms or Conditions
No Clinical Signs, Symptoms or Conditions

Narrative

Description of Event or Problem

WHILE CLEANING THE MATTRESS AFTER THE PATIENT DISCHARGED, OUR HOUSEKEEPER STATED THAT HE SPRAYED THE CLEANING SOLUTION (3M RCT CONCENTRATE 40L) TO THE MATTRESS, THE MATTRESS COATING BUBBLED, AND THE MATTRESS WAS COMPROMISED. EMERGENCY MEDICAL SERVICES (EMS) SUPERVISOR PROMPTLY CAME TO THE BEDSIDE TO ASSESS THE CLEANING SOLUTION AND COULD NOT DETERMINE WHY BUBBLING OCCURRED. THE BED WAS REMOVED FROM SERVICE IMMEDIATELY, A WORK ORDER WAS PLACED, AND A NEW BED WAS ORDERED AND PLACED IN THE PATIENT'S ROOM.