MalfunctionJEQ
ORALBPWRORALCARERFLSDUALACTNEB417BRUSHSET
Received Mar 26, 2025
Report 3000302531-2025-00130 · MDR key 21697329
Device
Generic name
Toothbrush, Powered - Jeq
Manufacturer
Braun Gmbh Werk MarktheidenfeldModel number
EB417Lot number
99372244
Product problems
- No Apparent Adverse Event
- No Apparent Adverse Event
Patient
74 YR · Male
- No Clinical Signs, Symptoms or Conditions
- No Clinical Signs, Symptoms or Conditions
Narrative
Additional Manufacturer Narrative
PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.
Description of Event or Problem
TOP HEAD COMES OUT OF IT. THE TOP PART CAME OFF WHILE BRUSHING OUR TEETH - ORAL-B [DEVICE BREAKAGE]. CASE NARRATIVE: 74-YEAR-OLD MALE CONSUMER REPORTED VIA PHONE THAT THE TOP PART OF THE ORAL-B TOOTHBRUSH HEAD CAME OFF WHILE BRUSHING HIS TEETH AND FELL INTO HIS MOUTH. NO INJURY WAS REPORTED.