inforMED
MalfunctionJEQ

ORALBPWRORALCARERFLS3DWHITEEB18BRUSHSET8CT

Received Mar 19, 2025

Report 3000302531-2025-00120 · MDR key 21643132

Device

Generic name

Toothbrush, Powered - Jeq

Model number

EB18

Product problems

  • No Apparent Adverse Event
  • No Apparent Adverse Event

Patient

NA · Male

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.

Description of Event or Problem

BRUSH HEADS HAVE COME OF IN MOUTHS: ORAL-B [DEVICE BREAKAGE]. CASE NARRATIVE: MALE CONSUMER VIA E-MAIL STATED THAT THE ORAL-B PRO 3D TOOTHBRUSH HEADS CAME OFF IN HIS MOUTH. NO INJURY WAS REPORTED.