DISCOVERY 670 NM/CT
Received Mar 12, 2025 · Event occurred Feb 13, 2025
Report 9613445-2025-00003 · MDR key 21584628
Device
Generic name
System,tomography,computed,emission
Manufacturer
Ge Hangwei Medical Systems Co., Ltd.Product problems
- Mechanical Problem
- Mechanical Problem
Patient
NA · Unknown
- No Clinical Signs, Symptoms or Conditions
- No Clinical Signs, Symptoms or Conditions
Narrative
Additional Manufacturer Narrative
D4 - NO UDI AVAILABLE AS DEVICE WAS MANUFACTURED PRIOR TO UDI COMPLIANCE DATE. LEGAL MANUFACTURER: HCS BEIJING - WEST AREA OF BUILDING NO.3, NO.1 YONGCHANG NORTH ROAD, BEIJING ECONOMIC AND TECHNOLOGICAL DEVELOPMENT AREA CHINA BEIJING BEIJING, 100176 GE HEALTHCARE (GEHC) REPORTED A FIELD MODIFICATION FOR THIS POTENTIAL MALFUNCTION THAT MAY HAVE BEEN CAUSED BY TRANSPORTATION OR RELOCATION WITHOUT PROPER DETECTOR SUPPORT, PER 21 CFR 806 ON 18-DEC-2024. THE FDA RECALL NUMBERS ARE Z-0888-2025, Z-0889-2025, Z-0890-2025, Z-0891-2025, Z-0892-2025, Z-0893-2025, Z-08894-2025, Z-0895-2025, Z-0896-2025, Z-0897-2025, Z-0898-2025, Z-0899-2025 & Z-0900-2025. CUSTOMERS WERE SENT A LETTER EXPLAINING THE ISSUE AND INSTRUCTIONS TO STOP USING THE AFFECTED UNITS. GEHC WILL CORRECT ALL AFFECTED UNITS PER THE FIELD MODIFICATION INSTRUCTIONS.
Description of Event or Problem
AS PART OF A FIELD MODIFICATION ACTION FOR POTENTIAL DETECTOR MOUNTING MECHANISM DAMAGE, POTENTIALLY IMPACTED DEVICES IN THE FIELD WERE INSPECTED. DURING THE INSPECTION, THIS UNIT WAS CONFIRMED TO HAVE THE ISSUE WITH THE DETECTOR MOUNTING MECHANISM, AND THE UNIT WILL BE CORRECTED AT THE SITE. THIS ISSUE MAY HAVE BEEN CAUSED BY IMPROPER SUPPORT DURING A SYSTEM RELOCATION, RESULTING IN EXCESSIVE FORCE BEING APPLIED TO THE DETECTOR MOUNTING MECHANISM. THE ISSUE WAS IDENTIFIED AND WILL BE CORRECTED AS PART OF THE CORRECTION AND REMOVAL INITIATED BY GE HEALTHCARE (GEHC) ON 18-DEC-2024 (Z-0888-2025, Z-0889-2025, Z-0890-2025, Z-0891-2025, Z-0892-2025, Z-0893-2025, Z-08894-2025, Z-0895-2025, Z-0896-2025, Z-0897-2025, Z-0898-2025, Z-0899-2025 & Z-0900-2025). THERE WAS NO INCIDENT (NO DETECTOR FALL) AND NO PATIENT INVOLVEMENT.
Remedial action
- Recall