inforMED
MalfunctionDAO

TINA-QUANT IGM GEN.2

Received Mar 3, 2025 · Event occurred Feb 7, 2025

Report 1823260-2025-00598 · MDR key 21503249

Device

Generic name

Igm (mu Chain Specific) Test

Manufacturer

Roche Diagnostics

Catalog number

08057923190

Lot number

82980401

Product problems

  • High Test Results
  • High Test Results

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

THE FIELD SERVICE ENGINEER CHECKED THE ANALYZER AND PERFORMED PRECISION TESTING THAT PASSED WITHIN THE GUIDELINES. THE CUSTOMER PERFORMED MAINTENANCE, DAILY STARTUP, AND QC WITHOUT ERROR AND WITH RESULTS WITHIN THE SPECIFIED RANGES. AS QC RECOVERY WAS WITHIN THE ACCEPTABLE RANGE, THERE WAS NO INDICATION OF A PERFORMANCE ISSUE WITH THE REAGENT OR INSTRUMENT. THE INVESTIGATION DID NOT IDENTIFY A PRODUCT PROBLEM. THE SPECIFIC CAUSE OF THE EVENT COULD NOT BE DETERMINED.

Additional Manufacturer Narrative

THE COBAS C 503 ANALYTICAL UNIT SERIAL NUMBER WAS (B)(6). THE INVESTIGATION IS ONGOING.

Description of Event or Problem

THERE WAS AN ALLEGATION OF QUESTIONABLE TINA-QUANT IGM GEN.2 RESULTS FOR QC MATERIAL AND PATIENT SAMPLES FROM THE COBAS C 503 ANALYTICAL UNIT. ONE EXAMPLE WAS PROVIDED OF AN INITIAL RESULT OF 29 MG/DL AND A REPEAT RESULT OF 14.4 MG/DL. THE REPEAT RESULT WAS OBTAINED AFTER RECALIBRATING THE ASSAY.