inforMED
MalfunctionPPG

DOVER

Received Feb 13, 2025 · Event occurred Jan 22, 2025

Report 1423537-2025-00076 · MDR key 21374157

Device

Generic name

Urinary Drainage Collection Kit

Model number

P4P16XSD

Catalog number

P4P16XSD

Lot number

2413400864

Product problems

  • Unintended Deflation
  • Unintended Deflation

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

AN INVESTIGATION IS CURRENTLY UNDERWAY. UPON COMPLETION, THE RESULTS WILL BE FORWARDED.

Description of Event or Problem

THE CUSTOMER REPORTED THAT BALLOON INFLATED PER MANUFACTURING INSTRUCTIONS. NO RESISTANCE WAS NOTED ON INFLATION. THE SECUREMENT DEVICE DID NOT WORK AS CATHETER HAD FALLEN OUT. THE BALLOON APPEARED TO HAVE POPPED. THERE WAS NO HARM REPORTED.

Additional Manufacturer Narrative

THE DEVICE HISTORY RECORD (DHR) FOR LOT 2413400864 WAS REVIEWED AND NO ANOMALIES RELATED TO THE REPORTED ISSUE WERE OBSERVED. THERE WERE NO PHOTOS OR PHYSICAL SAMPLES RECEIVED FOR EVALUATION. BECAUSE A SAMPLE WAS NOT RETURNED, WE WERE UNABLE TO PERFORM A FOLLOW UP INVESTIGATION TO INCLUDE FUNCTIONAL AND VISUAL EVALUATIONS TO CONFIRM THE ISSUE AND ROOT CAUSE ANALYSIS. BASED ON THIS INFORMATION, NO CORRECTIVE ACTIONS ARE WARRANTED AT THIS TIME. WE WILL CONTINUE TO TRACK AND TREND THROUGH OUR MONITORING PROGRAMS AND TAKE ACTIONS AS APPLICABLE.