MalfunctionJEQ
ORALBPWRORALCARERFLSDUALACTNEB417BRUSHSET3CT
Received Feb 11, 2025
Report 3000302531-2025-00056 · MDR key 21360717
Device
Product problems
- No Apparent Adverse Event
- No Apparent Adverse Event
Patient
NA · Unknown
- No Clinical Signs, Symptoms or Conditions
- No Clinical Signs, Symptoms or Conditions
Narrative
Additional Manufacturer Narrative
COMPLAINED PRODUCT WILL NOT BE NOT AVAILABLE.
Description of Event or Problem
ONE PART OF IT CAME OUT IN MOUTH, THE BOTTOM PART CAME OFF - ORAL-B [DEVICE BREAKAGE]. CASE NARRATIVE: CONSUMER VIA PHONE STATED THAT THE BOTTOM PART OF THE ORAL-B DUAL CLEAN TOOTHBRUSH HEAD CAME OUT/OFF IN MOUTH. NO INJURY WAS REPORTED.