inforMED
MalfunctionJEQ

ORALBPWRORALCARERFLSDUALACTNEB417BRUSHSET3CT

Received Feb 11, 2025

Report 3000302531-2025-00057 · MDR key 21360711

Device

Generic name

Toothbrush, Powered - Jeq

Model number

EB417

Lot number

97421309

Product problems

  • No Apparent Adverse Event
  • No Apparent Adverse Event

Patient

84 YR · Female

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Description of Event or Problem

THE BOTTOM PART COMES OFF - ORAL-B [DEVICE BREAKAGE. CASE NARRATIVE: 84-YEAR-OLD FEMALE CONSUMER REPORTED VIA PHONE THAT THE BOTTOM PART OF THE ORAL-B DUAL ACTION TOOTHBRUSH HEAD CAME OFF WHILE SHE WAS BRUSHING. NO INJURY WAS REPORTED.

Additional Manufacturer Narrative

COMPLAINED PRODUCT WILL NOT BE NOT AVAILABLE.