CONNECTED OR CART 120 V
Received Feb 10, 2025 · Event occurred Jan 14, 2025
Report 0002936485-2025-00098 · MDR key 21348338
Device
Generic name
Cart, Emergency, Cardiopulmonary (excluding Equipment)
Manufacturer
Stryker Endoscopy-san JoseCatalog number
0240099155
Product problems
- No Display/Image
- Product Quality Problem
- No Display/Image
- Product Quality Problem
Patient
NA · Unknown
- No Clinical Signs, Symptoms or Conditions
- No Clinical Signs, Symptoms or Conditions
Narrative
Additional Manufacturer Narrative
ADDITIONAL INFORMATION WILL BE PROVIDED ONCE THE INVESTIGATION HAS BEEN COMPLETED. THE DEVICE MANUFACTURER DATE IS NOT KNOWN AT THIS TIME. HOWEVER, SHOULD IT BECOME AVAILABLE IT WILL BE PROVIDED IN FUTURE REPORTS.
Description of Event or Problem
IT WAS REPORTED THAT THERE WAS LOSS OF IMAGE.
Additional Manufacturer Narrative
THIS COMPLAINT INVESTIGATION WAS CLOSED BASED ON THE DEVICE NOT RECEIVED, THEREFORE THE REPORTED FAILURE MODE WAS NOT CONFIRMED. IN THE EVENT THAT THE DEVICE IS RECEIVED, THE COMPLAINT WILL BE REOPENED AND THE INVESTIGATION WILL BE UPDATED WITH NEW RESULTS. ALLEGED FAILURE: POWER CORD FAILURE. PROBABLE ROOT CAUSE: OVERLOADING THE CART (EXCESSIVE CURRENT DRAW). USE ERROR. THE REPORTED FAILURE MODE WILL BE MONITORED FOR FUTURE REOCCURRENCE.
Description of Event or Problem
IT WAS REPORTED THAT THERE WAS LOSS OF IMAGE.