inforMED
MalfunctionOYE

BD FACSCANTO¿ II SYSTEM W/FLUIDICS CART

Received Feb 7, 2025 · Event occurred Jan 10, 2025

Report 3027394506-2025-00001 · MDR key 21333368

Device

Generic name

Counter, Differential Cell

Catalog number

338962

Lot number

NA

Product problems

  • Contamination of Device Ingredient or Reagent
  • Contamination of Device Ingredient or Reagent

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Description of Event or Problem

IT WAS REPORTED THAT DURING USE WITH BD FACSCANTO¿ II SYSTEM W/FLUIDICS CART BLEACH MIXED WITH PATIENT SAMPLES WHICH IMPACTED PATIENT RESULTS. THERE WAS NO IMPACT TO PATIENT. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER: IT WAS REPORTED BY THE CUSTOMER THAT BLEACH IS GETTING INTO SAMPLES.

Additional Manufacturer Narrative

H.3. BASED ON THE INVESTIGATION RESULTS, THE REPORTED ISSUE OF UNEXPECTED RESULTS WAS NOT CONFIRMED. THE POTENTIAL CAUSE COULD NOT BE DETERMINED. THE FSE INVESTIGATED THE ISSUE, BUT COULD NOT REPRODUCE THE ERROR OR CONFIRM ANY BLEACH CARRYOVER ISSUE. THE INSTRUMENT WAS RETURNED TO OPERATIONAL STATUS. THIS ISSUE DID NOT IMPACT PATIENT DIAGNOSIS OR TREATMENT AND NO USER OR PATIENT WAS HARMED OR INJURED. THE COMPLAINT SAMPLE WAS NOT REQUESTED TO BE RETURNED BECAUSE THE REPLACED PART IS NOT RETURNABLE AND WAS DISCARDED. REVIEW OF THE DEVICE HISTORY RECORD (DHR) CONFIRMED THAT THE INSTRUMENT MET ALL THE MANUFACTURING SPECIFICATIONS PRIOR TO RELEASE.

Additional Manufacturer Narrative

H.3. A DEVICE EVALUATION IS ANTICIPATED, BUT HAS NOT YET BEGUN. UPON COMPLETION OF THE INVESTIGATION, A SUPPLEMENTAL REPORT WILL BE FILED.

Description of Event or Problem

IT WAS REPORTED THAT DURING USE WITH BD FACSCANTO¿ II SYSTEM W/FLUIDICS CART BLEACH MIXED WITH PATIENT SAMPLES WHICH IMPACTED PATIENT RESULTS. THERE WAS NO IMPACT TO PATIENT. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER: IT WAS REPORTED BY THE CUSTOMER THAT BLEACH IS GETTING IN TO SAMPLES.