inforMED
MalfunctionMSW

TG G2 ELECSYS COBAS E 100 V2

Received Jan 29, 2025

Report 1823260-2025-00277 · MDR key 21266935

Device

Generic name

Thyroglobulin Test System

Manufacturer

Roche Diagnostics

Model number

TG

Catalog number

08906556190

Lot number

76927301

Product problems

  • Non Reproducible Results
  • Non Reproducible Results

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

1. SUMMARY OF INVESTIGATION RESULTS: DUE TO THE LIMITED INFORMATION ABOUT THE ISSUE, THE INVESTIGATION WAS NOT ABLE TO DETERMINE A SPECIFIC ROOT CAUSE. THE INVESTIGATION DID NOT IDENTIFY A PRODUCT PROBLEM. 2. SUMMARY OF FOLLOW UP/CORRECTIVE ACTIONS TAKEN: THERE WERE NO FOLLOW UP/CORRECTIVE ACTIONS.

Description of Event or Problem

1. THERE WAS AN ALLEGATION OF QUESTIONABLE TG G2 ELECSYS RESULTS FOR ONE PATIENT FROM THE COBAS 6000 E601 MODULE. 2. PATIENT AGE RANGE: ASKU 3. PATIENT WEIGHT RANGE: ASKU 4. PATIENT SEX BREAKDOWN: ASKU 5. PATIENT RACE BREAKDOWN: ASKU 6. PATIENT ETHNICITY BREAKDOWN: ASKU.

Additional Manufacturer Narrative

1. SUMMARY OF INVESTIGATION RESULTS: THE INVESTIGATION IS ONGOING. 2. SUMMARY OF FOLLOW UP/CORRECTIVE ACTIONS TAKEN: THE INVESTIGATION IS ONGOING. 3. DEVICE RETURNED TO MANUFACTURER? NO 4. DEVICE LABELED "FOR SINGLE USE?" NO 5. DEVICE REPROCESSED AND REUSED? NO.