inforMED
MalfunctionQUH

SONY CRE-C20 RECHARGEABLE SELF-FITTING OTC HEARING AIDS

Received Jan 27, 2025 · Event occurred Jan 17, 2025

Report MW5165211 · MDR key 21240532

Device

Generic name

Self-fitting Air-conduction Hearing Aid, Over The Counter

Patient

66 YR · Female

  • Hearing Impairment
  • Hearing Impairment

Narrative

Description of Event or Problem

THE HEARING AIDS KEPT FALLING OUT OF MY EARS. I HAD TO KEEP REINSERTING THEM EVERY TIME I TRIED TO WEAR THEM. EVENTUALLY, I LOST THE LEFT HEARING AID. I DIDN'T KNOW THAT IT WAS GONE UNTIL I REALIZED I WASN'T HEARING AS WELL ON THE LEFT SIDE. WHEN I CHECKED MY LEFT EAR, I FOUND OUT IT WASN'T THERE. I SEARCHED EVERYWHERE IN THE ROOM I WAS IN, OUTSIDE THE BUILDING, AND INSIDE THE CAR. I SEARCHED AT HOME TOO; I HAVEN'T LOCATED IT YET.