inforMED
MalfunctionMRZ

CADD

Received Dec 27, 2024 · Event occurred Dec 1, 2024

Report 3012307300-2024-15536 · MDR key 21028431

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Product code (MRZ)
Model (21-2131-25)

Device

Generic name

Accessories, Pump, Infusion

Catalog number

21-2131-25

Lot number

12798149

Product problems

  • Wireless Communication Problem
  • Wireless Communication Problem

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

D9 - DATE RETURNED TO MFG: 1/27/2025. ONE DEVICE WAS RETURNED FOR ANALYSIS. FUNCTIONAL AND VISUAL TESTS WERE PERFORMED, AND THE REPORTED ISSUE WAS NOT DUPLICATED. THE SERVICE HISTORY REVIEW HAD NO INDICATION THAT THE COMPLAINT WAS RELATED TO A SERVICE OF THE DEVICE WITHIN THE REVIEW PERIOD.

Additional Manufacturer Narrative

A SUPPLEMENTAL MDR WILL BE FILED AS NECESSARY IN ACCORDANCE WITH 21 CFR 803.56 WHEN ADDITIONAL REPORTABLE INFORMATION BECOMES AVAILABLE.

Description of Event or Problem

IT WAS REPORTED THAT THE DEVICE HAD WIRELESS MODULE INTERMITTENT SIGNAL WITH THE PUMPS. THERE WAS NO PATIENT INVOLVEMENT, AND NO ADVERSE EVENT REPORTED.