inforMED
MalfunctionMRZ

CADD

Received Dec 10, 2024 · Event occurred Jun 1, 2024

Report 3012307300-2024-14639 · MDR key 20895355

Device

Generic name

Accessories, Pump, Infusion

Catalog number

21-2131-01

Lot number

18798551

Product problems

  • Wireless Communication Problem
  • Wireless Communication Problem

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

ONE DEVICE WAS RETURNED WITH ITS HOST PUMP AND EVALUATED TOGETHER. EVALUATION COULD NOT DUPLICATE THE REPORTED FAILURE AFTER ALL ATTEMPTS WERE MADE AND REVIEW OF EVENT HISTORY LOG CONFIRMED OCCURRENCE OF THE FAILURE. BASED ON THE EVALUATION RESULTS, NO FAULT WAS FOUND WITH THE WIRELESS CONNECTIVITY FUNCTIONS OF THE COMM MODULE.

Description of Event or Problem

IT WAS REPORTED THAT THE DEVICE ALARMS FOR INTERMITTENT CONNECTION BETWEEN MODULE AND PUMP, THIS WAS AN OUT OF BOX FAILURE. THERE WAS NO PATIENT INVOLVEMENT.