inforMED
MalfunctionEFS

WATER PIK AQUARIUS WATER FLOSSER

Received Dec 3, 2024 · Event occurred Nov 6, 2024

Report 0001712259-2024-00015 · MDR key 20838960

Device

Generic name

Oral Irrigator

Manufacturer

Water Pik Inc.

Model number

WP-670

Lot number

240327AVM

Product problems

  • Electrical /Electronic Property Problem
  • Electrical /Electronic Property Problem

Patient

NA · Female

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Description of Event or Problem

THIS FLOSSER WAS BRAND NEW FROM MY DENTIST'S OFFICE LESS THAN AN HOUR PREVIOUSLY JUST THE WAY THE HYGIENIST HANDED IT TO ME. I DON'T KNOW HOW THEY HANDLED IT PRIOR TO SELLING IT TO ME OR HOW THEY STORED IT. THE CORD WAS WRAPPED WHEN I TOOK EVERYTHING OUT OF THE BOX. I TOOK EVERYTHING OUT OF THE BOX, UNWRAPPED EVERYTHING INCLUDING THE CORD, ATTEMPTED TO PLUG IT IN, THEN BANG! THE FLAMES, SPARKS, AND FIRE THAN BURNT THROUGH THE CORD OF MY BRAND NEW WATERPIK PROFESSIONAL FLOSSER. I DIDN'T HAVE A CHANCE TO USE IT AT ALL! SHE DID NOT SEEK MEDICAL ATTENTION.

Remedial action

  • Other