inforMED
MalfunctionMJI

MARGINMARKER

Received Dec 2, 2024 · Event occurred Sep 19, 2024

Report 20818246 · MDR key 20818246

Device

Generic name

Specimen/tissue, Identification Orientation

Catalog number

MMS6

Lot number

MM102.0124 AND MM103.0324

Patient

62 YR · Female

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Description of Event or Problem

MARKER PAINT WAS DRY AND NOT WORKING AS IT'S SUPPOSE TO. THE PACKAGE WAS NOT FAULTY, NO BREAK IN STERILITY. SALINE WAS ADDED TO PAINT TO HELP MAKE THE PRODUCT FUNCTIONAL. MANUFACTURER RESPONSE FOR STERILE INK KIT, MARGINMARKER (PER SITE REPORTER). VENDOR FILED A FORMAL COMPLAINT AND ASSIGNED A RMA/CASE NUMBER. THEY REQUESTED SOME PRODUCT FROM THE SAME LOT TO BE RETURNED FOR INVESTIGATION.