inforMED
MalfunctionCDD

ELECSYS VITAMIN B12 II

Received Nov 27, 2024 · Event occurred Nov 3, 2024

Report 1823260-2024-03463 · MDR key 20797575

Device

Generic name

Radioassay, Vitamin B12

Manufacturer

Roche Diagnostics

Catalog number

07028121190

Lot number

808573

Product problems

  • Low Test Results
  • Non Reproducible Results
  • Low Test Results
  • Non Reproducible Results

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

THE EXPIRATION DATE OF THE REAGENT WAS NOT PROVIDED. THE ANALYZER SERIAL NUMBER IS (B)(6). THE INVESTIGATION IS ONGOING.

Description of Event or Problem

THERE WAS AN ALLEGATION OF QUESTIONABLE ELECSYS VITAMIN B12 IMMUNOASSAY RESULTS FOR 1 PATIENT SAMPLE ON A COBAS E 801 MODULE. THE INITIAL VITAMIN B12 RESULT WAS <0.1 UG/ML. THE DOCTOR QUESTIONED THE RESULT WHICH PROMPTED THE CUSTOMER TO REPEAT THE SAMPLE. THE REPEAT RESULT WAS 0.35 UG/ML.

Additional Manufacturer Narrative

MEDWATCH FIELD D4 LOT NO AND D4 EXPIRATION DATE WERE UPDATED. DUE TO THE LIMITED INFORMATION, THE CAUSE OF THE EVENT COULD NOT BE DETERMINED. THE INVESTIGATION DID NOT IDENTIFY A PRODUCT PROBLEM.