inforMED
MalfunctionMRZ

MEDFUSION INFUSION PUMP

Received Nov 21, 2024 · Event occurred Oct 30, 2024

Report 3012307300-2024-13803 · MDR key 20750346

Device

Generic name

Accessories, Pump, Infusion

Catalog number

4000-0105-51

Product problems

  • Failure to Infuse
  • Failure to Infuse

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

INVESTIGATION INCLUDING ROOT CAUSE ANALYSIS IS IN PROGRESS. A SUPPLEMENTAL MDR WILL BE FILED AS NECESSARY IN ACCORDANCE WITH 21 CFR 803.56, WHEN ADDITIONAL REPORTABLE INFORMATION BECOMES AVAILABLE.

Description of Event or Problem

IT WAS REPORTED, THAT THE DEVICE WAS ALARMING AND WILL NOT TURN OFF. THE SCREEN LIGHTS UP, BUT DOES NOT DISPLAY ANYTHING. SO, THERE IS NO WAY TO GO THROUGH THE SETTINGS. THERE WAS NO PATIENT INVOLVEMENT.

Additional Manufacturer Narrative

ONE DEVICE WAS RETURNED FOR REPAIR WITH COMPLAINT THAT DEVICE WAS ALARMING AND WILL NOT TURN OFF. COMPLAINT CONFIRMED WHILE POWERING ON PUMP AND EXPERIENCING THE SAME RESULTS. TESTED ALL COMPONENTS AND FOUND A BAD MAIN PRINTED CIRCUIT BOARD (PCB), CLUTCH SET, PLUNGER CASE AND A NOISY MOTOR. THE ISSUES WERE FIXED BY REPLACING THOSE PARTS ACCORDINGLY. DEVICE PASSED ALL PERFORMANCE VERIFICATION TESTS.