inforMED
InjuryEFS

WATERPIK WATERFLOSSER

Received Nov 19, 2024 · Event occurred Oct 30, 2024

Report MW5162721 · MDR key 20736482

Device

Generic name

Unit, Oral Irrigation

Model number

WP-360W

Lot number

240607EU

Patient

35 YR · Male

  • Nerve Damage
  • Discomfort
  • Unspecified Mental, Emotional or Behavioural Problem
  • Implant Pain
  • Nerve Damage
  • Discomfort
  • Unspecified Mental, Emotional or Behavioural Problem
  • Implant Pain

Narrative

Description of Event or Problem

I PURCHASED A WATERPIK WATERFLOSSER FROM (B)(6) ON (B)(6) 2024 AND THE PRESSURE FROM THE DEVICE HAS CAUSED MY TEETH IMPLANTS TO COME A LOOSE FROM THE SCREWS. IT IS CAUSING PAIN AND DISCOMFORT AND I NOW HAVE TO GO BACK TO THE DENTIST TO GET IMPLANTS RETIGHTEN. I PURCHASED A WARRANTY FROM (B)(6) THROUGH (B)(6) BUT SINCE IT'S BEEN WITHIN A YEAR OF PURCHASING THE DEVICE I HAD TO CALL THE MANUFACTURER AND ASK FOR A REPLACEMENT. DUE TO THE DEVICE BEING DEFECTIVE I AM SUFFERING FROM NERVE DAMAGE WHICH IS CAUSING MY BEHAVIOR TO SPIRAL OUT OF CONTROL. I SHOULD NOT BE HELD RESPONSIBLE FOR MY BEHAVIOR BECAUSE I FEEL LIKE IF THE DEVICE WORKED HOW IT WAS SUPPOSED TO I WOULD NOT BE EXPERIENCING MENTAL HEALTH ISSUES. MY MOUTH HURTS MORE AND MORE EVERYDAY AS I WAIT UNTIL MY APPOINTMENT DATE AND HAVE TO DEAL WITH THIS SITUATION. I AM TAKING MOTRIN DAILY TO DEAL WITH THE PAIN, AND IT'S THE ONLY MEDICATION I HAVE TO RELIEVE THE PAIN. THE NEW DEVICE HAS NOT ARRIVED BECAUSE I'M HAVING ISSUES WITH THE POST OFFICE AND AM NOT RECEIVING MY MAIL ACCORDINGLY WHICH IS ANOTHER ISSUE I NEED TO ADDRESS, HOWEVER I FEEL LIKE ALL OF THE PROBLEMS IN MY LIFE ARE DUE TO RETALIATION FOR MY REPORT I MADE TO YOUR AGENCY A FEW YEARS AGO IN 2021 WHICH WAS A HIPPA VIOLATION AND IN 2019 DISCRIMINATING FROM THE DOMICILIARY IN (B)(6) HOSPITAL. I AM STILL RECEIVING NEGLECTED HEALTH ATTENTION WHICH IS CAUSING ME TO GET IN TROUBLE BECAUSE OF MY BEHAVIOR. I WENT TO THE DENTIST AND UNAUTHORIZED TREATMENT WAS GIVEN TO ME AND I'VE BEEN MENTALLY DISTURBED EVER SINCE. I DON'T WANT TO CAUSE MORE TROUBLE FOR MYSELF BY REPORTING TO MANY THINGS BUT ENOUGH IS ENOUGH AND I'M STILL WAITING FOR THE RESULTS FROM MY OTHER CLAIMS WHICH I CAN'T SEEM TO GET ANY INFORMATION ABOUT. I AM BEING TOLD THAT YOUR AGENCY IS LOOKING FOR ME TO DISBURSE FUNDS BUT I DON'T KNOW HOW TRUE THAT IS. RIGHT NOW THE MAIN CONCERN IS THIS DEFECTIVE DEVICE I HAVE PURCHASED WHICH HAS CAUSED FURTHER DAMAGE TO MY TEETH. PLEASE ASSIST ME IN GETTING THE HELP I NEED IN THIS CASE BECAUSE I CANNOT CONTINUE TO EXPERIENCE THIS TYPE OF TREATMENT AND DEAL WITH MY MENTAL AND PHYSICAL HEALTH ISSUES ALONE. THANKS!