COULTER® 4C® PLUS CELL CONTROL
Received Apr 29, 2011 · Event occurred Mar 30, 2011
Report 1061932-2011-00327 · MDR key 2072833
Device
Generic name
Hematology Quality Control Mixture
Manufacturer
Beckman Coulter Inc.Model number
N/ACatalog number
7547114
Lot number
1000391K
Product problems
- Crack
Patient
Not reported
- No Known Impact Or Consequence To Patient
Narrative
Description of Event or Problem
A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) STATING THAT THEIR COULTER 4C PLUS CONTROL VIAL WAS FOUND CRACKED. CONTROLS WERE NOT LEAKING WHEN REMOVED FROM THE REFRIGERATOR. THE CUSTOMER WAS WEARING PERSONAL PROTECTIVE EQUIPMENT (PPE). NO REPORTS OF EXPOSURE TO OR CONTACT WITH EYES OR SKIN, MUCOUS MEMBRANES OR OPEN WOUNDS. NO DEATH OR SERIOUS INJURY HAVE BEEN REPORTED IN CONNECTION WITH THIS EVENT.
Additional Manufacturer Narrative
SERVICE WAS NOT DISPATCHED. A COURTESY REPLACEMENT WAS SENT TO THE CUSTOMER. AT THIS TIME, THE ROOT CAUSE FOR THIS EVENT IS UNKNOWN. PER MSDS LABELING: THIS PRODUCT SHOULD BE HANDLED AS THOUGH CAPABLE OF TRANSMITTING INFECTIOUS DISEASE. UNIVERSAL PRECAUTIONS SHOULD BE FOLLOWED WHEN USING THIS PRODUCT.
Remedial action
- Replace