inforMED
MalfunctionJPK

COULTER® 4C® PLUS CELL CONTROL

Received Apr 29, 2011 · Event occurred Mar 30, 2011

Report 1061932-2011-00327 · MDR key 2072833

Device

Generic name

Hematology Quality Control Mixture

Model number

N/A

Catalog number

7547114

Lot number

1000391K

Product problems

  • Crack

Patient

Not reported

  • No Known Impact Or Consequence To Patient

Narrative

Description of Event or Problem

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) STATING THAT THEIR COULTER 4C PLUS CONTROL VIAL WAS FOUND CRACKED. CONTROLS WERE NOT LEAKING WHEN REMOVED FROM THE REFRIGERATOR. THE CUSTOMER WAS WEARING PERSONAL PROTECTIVE EQUIPMENT (PPE). NO REPORTS OF EXPOSURE TO OR CONTACT WITH EYES OR SKIN, MUCOUS MEMBRANES OR OPEN WOUNDS. NO DEATH OR SERIOUS INJURY HAVE BEEN REPORTED IN CONNECTION WITH THIS EVENT.

Additional Manufacturer Narrative

SERVICE WAS NOT DISPATCHED. A COURTESY REPLACEMENT WAS SENT TO THE CUSTOMER. AT THIS TIME, THE ROOT CAUSE FOR THIS EVENT IS UNKNOWN. PER MSDS LABELING: THIS PRODUCT SHOULD BE HANDLED AS THOUGH CAPABLE OF TRANSMITTING INFECTIOUS DISEASE. UNIVERSAL PRECAUTIONS SHOULD BE FOLLOWED WHEN USING THIS PRODUCT.

Remedial action

  • Replace