inforMED
MalfunctionFLL

LEVEL 1 GENERAL PURPOSE PROBE

Received Nov 14, 2024 · Event occurred Oct 18, 2024

Report 9617604-2024-00872 · MDR key 20685822

Device

Generic name

Thermometer, Electronic, Clinical

Catalog number

ER400-9

Lot number

NI

Product problems

  • Overheating of Device
  • Overheating of Device

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

INVESTIGATION INCLUDING ROOT CAUSE ANALYSIS IS IN PROGRESS. A SUPPLEMENTAL MDR WILL BE FILED AS NECESSARY IN ACCORDANCE WITH 21 CFR 803.56 WHEN ADDITIONAL REPORTABLE INFORMATION BECOMES AVAILABLE.

Description of Event or Problem

IT WAS REPORTED THAT THE TEMPERATURE REACHED 40°C WHEN THE PATIENT WAS USING IT, AND IT RETURNED TO NORMAL AFTER CHANGING IT. THERE WAS PATIENT INVOLVEMENT AND NO PATIENT HARM/ADVERSE EVENT REPORTED.