inforMED
MalfunctionFLL

MON-A-THERM

Received Nov 14, 2024

Report 9681384-2024-00137 · MDR key 20682876

Device

Generic name

Thermometer, Electronic, Clinical

Model number

90050

Catalog number

90050

Lot number

24C0690JZX

Product problems

  • Low Readings
  • Low Readings

Patient

NA · Unknown

  • Insufficient Information
  • Insufficient Information

Narrative

Additional Manufacturer Narrative

ADDITIONAL INFORMATION: D9, G3, H3, H6 CORRECTION: B5 H3 EVALUATION SUMMARY: MEDTRONIC CONDUCTED AN INVESTIGATION BASED UPON ALL INFORMATION RECEIVED. THE DEVICE WAS AVAILABLE FOR EVALUATION. THE EVALUATION FOUND NO POTENTIALLY CONTRIBUTING FACTORS, AND THE SAMPLE MET ALL RELATED SPECIFICATIONS. IT WAS REPORTED THAT THE TEMPERATURE OF THE SENSOR WAS TOO LOW DURING USE. THE SENSOR SHOWED 33.4 DEGREES CELSIUS, AND AN EAR THERMOMETER CONFIRMED THE CORRECT TEMPERATURE TO BE 36.8 DEGREES CELSIUS. THE REPORTED ISSUE COULD NOT BE CONFIRMED. THE MOST LIKELY CAUSE COULD NOT BE IDENTIFIED BECAUSE NO RELATED PROBLEM WAS DETECTED WITH THE DEVICE. THE MANUFACTURING RECORDS FOR EACH DEVICE ARE THOROUGHLY REVIEWED PRIOR TO RELEASE TO ENSURE THAT IT MEETS ALL MEDTRONIC QUALITY SPECIFICATIONS. A SECONDARY REVIEW OF THE DEVICE HISTORY RECORDS FOUND NO POTENTIALLY CONTRIBUTING FACTORS. MEDTRONIC SUBMITS THIS REPORT TO COMPLY WITH FDA REGULATIONS 21 CFR PARTS 4 AND 803. MEDTRONIC HAS MADE REASONABLE EFFORTS TO PROVIDE AS MUCH RELEVANT INFORMATION AS IS AVAILABLE TO THE COMPANY AS OF THE SUBMISSION DATE OF THIS REPORT. THIS REPORT DOES NOT CONSTITUTE AN ADMISSION OR A CONCLUSION BY FDA, MEDTRONIC, OR ITS EMPLOYEES THAT THE DEVICE, MEDTRONIC, OR ITS EMPLOYEE CAUSED OR CONTRIBUTED TO THE EVENT DESCRIBED IN THE REPORT. ANY REQUIRED FIELDS THAT ARE UNPOPULATED ARE BLANK BECAUSE THE INFORMATION IS CURRENTLY UNKNOWN OR UNAVAILABLE. MEDTRONIC WILL SUBMIT A SUPPLEMENTAL REPORT IF ADDITIONAL RELEVANT INFORMATION BECOMES KNOWN.

Description of Event or Problem

ACCORDING TO THE REPORTER, THE TEMPERATURE OF THE SENSOR WAS TOO LOW DURING USE. THE SENSOR SHOWED 33.4 DEGREES CELSIUS, AND AN EAR THERMOMETER CONFIRMED THE CORRECT TEMPERATURE TO BE 36.8 DEGREES CELSIUS. THERE WAS NO REPORTED PATIENT OUTCOME.

Additional Manufacturer Narrative

MEDTRONIC SUBMITS THIS REPORT TO COMPLY WITH FDA REGULATIONS 21 CFR PARTS 4 AND 803. MEDTRONIC HAS MADE REASONABLE EFFORTS TO PROVIDE AS MUCH RELEVANT INFORMATION AS IS AVAILABLE TO THE COMPANY AS OF THE SUBMISSION DATE OF THIS REPORT. THIS REPORT DOES NOT CONSTITUTE AN ADMISSION OR A CONCLUSION BY FDA, MEDTRONIC, OR ITS EMPLOYEES THAT THE DEVICE, MEDTRONIC, OR ITS EMPLOYEE CAUSED OR CONTRIBUTED TO THE EVENT DESCRIBED IN THE REPORT. MEDTRONIC WILL SUBMIT A SUPPLEMENTAL REPORT IF ADDITIONAL RELEVANT INFORMATION BECOMES KNOWN.

Description of Event or Problem

ACCORDING TO THE REPORTER, THE TEMPERATURE OF THE SENSOR WAS TOO LOW DURING USE. THE ISSUE OCCURRED IN SEVERAL CASES. THE SENSOR SHOWED 33.4 DEGREES CELSIUS, AND AN EAR THERMOMETER CONFIRMED THE CORRECT TEMPERATURE TO BE 36.8 DEGREES CELSIUS. THERE WAS NO REPORTED PATIENT OUTCOME.