inforMED
MalfunctionLHC

ECOLAB

Received Oct 22, 2024 · Event occurred Sep 30, 2024

Report 3013401749-2024-00001 · MDR key 20506856

Device

Generic name

Hush Slush¿ 2.0 Ecolab Slush & Warmer System

Model number

ESW7L

Lot number

ESW00231, ESW00263

Product problems

  • Power Problem
  • Power Problem

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Description of Event or Problem

IT WAS REPORTED THAT THE AUTO SLUSH IS NOT WORKING, IT DOES NOT MOVE WHEN POWERED ON. SLUSH POWER BUTTON IS CAUSING AN ELECTRIC SHOCK WHEN PRESSED. CUSTOMER WAS NOT INJURED FROM THE ELECTRICAL SHOCK. NO PATIENT INJURIES, INFECTIONS, OR COMPLICATIONS WERE REPORTED. .