MOBILE APPLICATION FOR ANDROID: MEDISAFE
Received Oct 11, 2024 · Event occurred Oct 8, 2024
Report MW5161036 · MDR key 20452734
Device
Generic name
Reminder, Medication
Manufacturer
MedisafePatient
NA · Male
- Insufficient Information
- Insufficient Information
Narrative
Description of Event or Problem
MOBILE SOFTWARE FOR TRACKING/REMINDING FOR MEDICATIONS. I'VE REPORTED TO THEM ALL YEAR ABOUT MANY INCIDENTS WHERE IT NOT ONLY MISRECORDED INFORMATION, IT RESULTED IN THE APPLICATION ALERTING THE USER THAT THEY NEEDED TO TAKE THEIR MEDS - EVEN IF THEY ALREADY ENTERED THAT INTO THE APP. I FEAR ANYBODY LESS COGNITIVELY PRESENT WOULD TAKE MULTIPLE DOSES, WHICH IS OBVIOUSLY VERY SERIOUS. I HAVE EMAIL EXCHANGES SHOWING THEY UNDERSTOOD THE PROBLEM, BUT APPARENTLY HAVEN'T CORRECTED IT. THEY KEEP ASKING ME FOR MORE EXAMPLES, AND I'VE PROVIDED *MANY* - INCLUDING SHOWING THERE ARE MANY USE CASE PATHS THAT CAUSE THE PROBLEM, YET THE APP HAS NOT BEEN CORRECTED.