inforMED
MalfunctionCKG

ELECSYS ACTH

Received Oct 4, 2024 · Event occurred Aug 16, 2024

Report 1823260-2024-02899 · MDR key 20375350

Device

Generic name

Adrenocorticotropic Hormone (acth) Test System

Manufacturer

Roche Diagnostics

Catalog number

08946728190

Lot number

ASKU

Product problems

  • High Test Results
  • High Test Results

Patient

29 YR · Female

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

H6 INVESTIGATION CONCLUSION CODE WAS UPDATED.

Description of Event or Problem

THERE WAS AN ALLEGATION OF A SUSPECTED INTERFERENCE WITH THE ELECSYS ACTH ASSAY. A QUESTIONABLE HIGH ELECSYS ACTH RESULT WAS ALLEGED FOR 1 PATIENT SAMPLE ON A COBAS 8000 E 801 MODULE. IT WAS REPORTED THAT THE ALLEGED SAMPLE GENERATED HIGH ACTH RESULTS THAT DID NOT MATCH THE PATIENT'S MEDICAL HISTORY. THE ELECSYS ACTH RESULT ON (B)(6) 2024 WAS 171. THE UNIT OF MEASURE WAS NOT PROVIDED.

Additional Manufacturer Narrative

THE ANALYZER'S SERIAL NUMBER IS (B)(6). THE SAMPLE WAS REQUESTED FOR INVESTIGATION. THE INVESTIGATION IS ONGOING.

Additional Manufacturer Narrative

THE ALLEGED SAMPLE WAS REQUESTED, BUT NOT RECEIVED FOR INVESTIGATION. BASED ON THE LACK OF INFORMATION PROVIDED, THE INVESTIGATION DID NOT IDENTIFY A PRODUCT PROBLEM.

Additional Manufacturer Narrative

G1 CONTACT OFFICE-MANUFACTURING SITE WAS UPDATED.