inforMED
MalfunctionCDX

ELECSYS T4

Received Oct 2, 2024 · Event occurred Sep 10, 2024

Report 1823260-2024-02851 · MDR key 20353244

Device

Generic name

Radioimmunoassay, Total Thyroxine

Manufacturer

Roche Diagnostics

Model number

T4

Catalog number

09007784190

Lot number

ASKU

Product problems

  • High Test Results
  • Insufficient Device Problem Information
  • Non Reproducible Results
  • High Test Results
  • Insufficient Device Problem Information
  • Non Reproducible Results

Patient

63 YR · Female

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

THE FIELD SERVICE ENGINEER CHECKED THE ANALYZER AND FOUND NO HARDWARE ISSUES. HE PERFORMED PREVENTIVE MAINTENANCE AND THE CUSTOMER PERFORMED AN INSTRUMENT CHECK WHICH WAS SUCCESSFUL. THE INVESTIGATION DID NOT IDENTIFY A PRODUCT PROBLEM. THE CAUSE OF THE EVENT COULD NOT BE DETERMINED.

Additional Manufacturer Narrative

THE REAGENT LOT NUMBER AND EXPIRATION DATE WERE NOT PROVIDED. THE INVESTIGATION IS ONGOING.

Description of Event or Problem

THERE WAS AN ALLEGATION OF QUESTIONABLE ELECSYS T4 RESULTS FROM THE COBAS E 801 MODULE. THE INITIAL RESULT WAS 17.9 G/DL AND THE REPEAT RESULT WAS 7.87 G/DL.