MalfunctionJEQ
ORALBRCHGTOOTHBRUSHHANDLE3771
Received Oct 2, 2024
Report 3000302531-2024-00451 · MDR key 20350147
Device
Generic name
Toothbrush, Powered - Jeq
Manufacturer
Braun Gmbh Werk MarktheidenfeldModel number
3771Lot number
BH14350955
Product problems
- No Apparent Adverse Event
- No Apparent Adverse Event
Patient
NA · Unknown
- No Clinical Signs, Symptoms or Conditions
- No Clinical Signs, Symptoms or Conditions
Narrative
Additional Manufacturer Narrative
PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.
Description of Event or Problem
BRUSH HEAD KEEPS COMING OUT IN MY MOUTH WHEN BRUSHING, ORAL-B [DEVICE BREAKAGE]. CASE NARRATIVE: CONSUMER VIA PHONE REPORTED THAT THE ORAL-B TOOTHBRUSH HEAD CAME OUT IN THEIR MOUTH WHILE BRUSHING WITH THE ORAL-B TOOTHBRUSH HANDLE, TYPE 3771. NO INJURY WAS REPORTED.