inforMED
MalfunctionEFS

PHILIPS SONICARE

Received Sep 24, 2024 · Event occurred Sep 13, 2024

Report 3026630-2024-00090 · MDR key 20292855

Device

Generic name

Power Flosser Accessory Charger

Catalog number

HX3826/21

Product problems

  • Overheating of Device
  • Overheating of Device

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

DEVICE WAS DISPOSED AND IS THEREFORE UNABLE TO BE RETURNED FOR INVESTIGATION.

Description of Event or Problem

A CONSUMER REPORTED THAT THEIR POWER FLOSSER ACCESSORY CHARGER STARTED TO CATCH FIRE WHILE CHARGING. NO INJURY OR PROPERTY DAMAGE WAS REPORTED.