inforMED
MalfunctionEFS

PHILIPS SONICARE

Received Sep 12, 2024 · Event occurred Aug 30, 2024

Report 3026630-2024-00087 · MDR key 20208196

Device

Generic name

Cordless Power Flosser

Catalog number

HX3806/21

Product problems

  • Overheating of Device
  • Overheating of Device

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Description of Event or Problem

PRODUCT IS UNABLE TO BE RETURNED TO MANUFACTURER FOR INVESTIGATION.

Additional Manufacturer Narrative

PRODUCT IS UNABLE TO BE RETURNED TO THE MANUFACTURER FOR INVESTIGATION.

Additional Manufacturer Narrative

DEVICE EVALUATION ANTICIPATED BUT NOT YET BEGUN.

Description of Event or Problem

A CONSUMER REPORTED THAT A PHILIPS CORDLESS POWER FLOSSER CAUGHT FIRE WHILE CHARGING. NO INJURY WAS REPORTED. MINOR PROPERTY DAMAGE WAS REPORTED.