inforMED
MalfunctionDPZ

TRUSAT POWER SUPPLY

Received Feb 8, 2011 · Event occurred Dec 23, 2010

Report 9613557-2011-00003 · MDR key 2020436

Device

Generic name

Power Supply

Manufacturer

Ge Healthcare

Model number

GTM21089-1512-T3

Product problems

  • Device Inoperable
  • Temperature Problem

Patient

Not reported

  • No Known Impact Or Consequence To Patient

Narrative

Additional Manufacturer Narrative

THE POWER SUPPLY WAS RETURNED FOR INVESTIGATION AND THE REPORTED COMPLAINT WAS CONFIRMED. THE ROOT CAUSE WAS IDENTIFIED TO BE A DESIGN PROBLEM WITH THE POWER SUPPLY, PROVIDING INADEQUATE PROTECTION AGAINST OVERHEATING OF ELECTRICAL COMPONENTS (DUE TO AC MAIN SUPPLY FLUCTUATION, COMPONENT FAILURE OR A SHORT IN POWER CORD / DEVICE). GE HEALTHCARE STOPPED SHIPPING THE AFFECTED UNITS ON (B)(4) 2010, AND PLANS TO IMPLEMENT A FIELD ACTION FOR AFFECTED UNITS. GE HEALTHCARE WILL BE REPORTING THE ISSUE TO FDA PER 21 CFR PART 806.

Description of Event or Problem

IT WAS REPORTED THAT A TRUSAT EXTERNAL POWER SUPPLY STOPPED WORKING AND WAS WARM TO THE TOUCH. NO INJURY WAS REPORTED.

Remedial action

  • Recall