inforMED
MalfunctionKNP

DR COMFORT

Received Sep 10, 2024 · Event occurred Aug 13, 2024

Report 3008579854-2024-00003 · MDR key 20186466

Device

Generic name

Paradise Black 10 1/2 Medium

Catalog number

2110-M-10.5

Lot number

VN394917

Product problems

  • Patient Device Interaction Problem
  • Patient Device Interaction Problem

Patient

NA · Unknown

  • Insufficient Information
  • No Clinical Signs, Symptoms or Conditions
  • Insufficient Information
  • No Clinical Signs, Symptoms or Conditions

Narrative

Description of Event or Problem

IT WAS REPORTED THAT THERE IS A STAPLE STICKING THE 5TH TOE.

Additional Manufacturer Narrative

IT WAS REPORTED THAT THERE IS A STAPLE STICKING THE 5TH TOE. THE SHOE WAS RETURNED TO ENOVIS FOR EVALUATION. THE PRODUCT WAS INSPECTED, DEFECT CONFIRMED DUE TO STAPLE FOUND STICKING OUT NEAR TOE BOX OF RIGHT SHOE. SEVERAL ATTEMPTS HAVE BEEN MADE TO OBTAIN ADDITIONAL INFORMATION TO VERIFY IF THERE WAS AN INJURY THAT OCCURRED DUE TO THE REPORTED ISSUE WITHOUT A RESPONSE. ROOT CAUSE MAY BE ATTRIBUTED TO A MANUFACTURING DEFECT. ADDITIONAL REPORTING ON THIS EVENT WILL BE PROVIDED AS A SUPPLEMENTAL REPORT TO THIS DOCUMENT IF IT BECOMES AVAILABLE.